Payment Terms & Conditions

These terms govern all financial transactions, fee structures, billing schedules, and refund policies for professional corporate services provided by Trilliant Business Services. Designed to be read alongside our General Terms and Conditions, this framework ensures complete clarity and mutual agreement prior to project commencement across Dubai and the UAE.

Proposal Quotations

All official service proposals and fee estimates issued in writing are subject to standard validity parameters:

• Validity Period: Proposals remain valid for the period specified on the official estimate, after which fees may be adjusted to reflect regulatory or operational updates.
• External Disbursements: Third-party expenses—including attestation, translation, medical fitness checks, and insurance—are detailed based on current market rates.
• Scope Modifications: Adjustments to business activities, corporate structures, or visa quotas during execution may require updated fee schedules.
• Work Authorization: Formal engagement begins upon receipt of the signed proposal and initial payment setup.

Payment Schedules

Unless alternative arrangements are explicitly agreed upon in writing, standard payment milestones apply:

• Mobilization Payment: An upfront retainer or initial fee is required prior to initiating document preparation or administrative work.
• Government Charges: All official ministry, department, and free zone government fees must be remitted in full before filing applications.
• Milestone Billing: Subsequent professional fees are invoiced according to agreed project milestones outlined in your engagement contract.
• Retainer Services: Continuous administrative, bookkeeping, or compliance retainers are billed in advance on a scheduled basis.

Payment Methods

We accept corporate bank transfers, major credit cards, and approved digital payment channels. Official bank details are provided directly on your proforma or tax invoice. Clients are advised to verify banking details directly with our team prior to initiating major wire transfers.

Government & External Charges

Official government department and statutory filing fees are determined directly by UAE federal and local authorities:

• Authority Adjustments: Statutory government fees are subject to official regulatory updates without prior notice.
• Non-Refundable Disbursements: Government application and processing fees are non-refundable once submitted to authorities.
• Direct Pass-Through: Trilliant handles government fee disbursements as a pass-through administrative process for client applications.

Policies & Governance

• Refunds and Cancellations: Professional advisory fees reflect time allocated to document review and strategy. If an engagement is canceled prior to submission, fees are adjusted based on work completed. Disbursed government fees remain non-refundable.
• Late Payments: Overdue balances may lead to a temporary pause on active administrative filings and document submissions until account accounts are settled.
• Service Renewals: Corporate licence renewals, visa extensions, and compliance filings are processed upon receipt of client authorization and full payment clearance.
• Applicable Taxes: Unless stated otherwise, professional fees are quoted exclusive of Value Added Tax (VAT). Prevailing 5% UAE VAT will be itemized on official tax invoices.
• Currency Regulations: Quoted fees are structured in United Arab Emirates Dirhams (AED). Payments settled in foreign currencies are subject to prevailing bank exchange rates.
• Invoice Inquiries: Any billing or invoice questions should be submitted in writing to our finance team within a reasonable timeframe for prompt reconciliation.

Contact Us

For questions regarding billing, invoice settlements, or payment procedures, reach out directly to our finance department:

• Email Inquiry: Dedicated accounts receivable mailbox at info@trilliantbusiness.com
• Office Location: Trilliant Headquarters, Emarat Atrium Building, Sheikh Zayed Rd - Al Wasl - Dubai, UAE