Privacy Policy

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Trilliant Business Services ("we", "us", "our") is committed to protecting the privacy of everyone who contacts us or uses our website at trilliantbusiness.com. This policy explains what personal information we collect, why we collect it, how we use it and what rights you have.

This is a general template provided for your website. Please have it reviewed by a qualified legal adviser before publication to confirm it reflects your actual data practices and complies with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and any other law applicable to you.

Information We Collect

We collect information you provide directly to us, and a limited amount of technical information collected automatically when you use our website.

• Contact details such as your name, email address, telephone number and nationality.
• Business information including your proposed activity, jurisdiction preference and shareholding structure.
• Identification documents such as passport copies, visa pages and proof of address, where required to process an application on your behalf.
• Correspondence between you and our team, including messages sent through WhatsApp, email and our website forms.
• Technical data such as IP address, browser type, device information and pages visited.

How We Use Your Information

We use the personal information we collect for the following purposes.

• To respond to your enquiries and provide the consultation you requested.
• To prepare and submit applications to government authorities, free zone authorities and banks on your instruction.
• To deliver the corporate services you have engaged us to provide.
• To comply with our legal and regulatory obligations, including anti-money laundering and know-your-customer requirements.
• To send service updates, renewal reminders and, where you have consented, marketing communications.
• To improve our website and understand how visitors use it.

Legal Basis for Processing

We process personal data where you have given consent, where processing is necessary to perform a contract with you, where we must comply with a legal obligation, or where we have a legitimate interest that is not overridden by your rights.

Sharing Your Information

We do not sell your personal information. We share it only where necessary, including with the following categories of recipient.

• Government departments and licensing authorities, to process your application.
• Free zone authorities and registered agents where your company is being established.
• Banks and financial institutions, where you have asked us to make an introduction.
• Professional advisers such as auditors, insurers and law firms engaged in connection with your matter.
• Service providers who support our operations, such as IT and cloud hosting providers, under confidentiality obligations.
• Regulators, law enforcement or courts, where we are legally required to disclose.

International Transfers

Some of our service providers may process data outside the UAE. Where that occurs we take reasonable steps to ensure an appropriate level of protection consistent with applicable UAE data protection law.

Data Retention

We retain personal information for as long as necessary to provide our services and to satisfy legal, accounting and regulatory requirements. Certain records must be retained for defined statutory periods, including anti-money laundering and corporate records obligations.

Your Rights

Subject to applicable law, you may have the following rights in relation to your personal data.

• To request access to the personal data we hold about you.
• To request correction of inaccurate or incomplete data.
• To request deletion of your data, where we are not required to retain it.
• To object to or request restriction of certain processing.
• To withdraw consent to marketing communications at any time.
• To request transfer of your data to another provider, where technically feasible.

To exercise any of these rights, contact us using the details at the end of this policy.

Cookies

Our website uses cookies and similar technologies to operate the site, remember your preferences and understand usage. Most browsers allow you to refuse or delete cookies, though some site features may not function correctly if you do.

Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

Children

Our services are directed at businesses and adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated revision date.

Contact Us

For any question about this policy or how we handle your information, contact Trilliant Business Services by email at info@trilliantbusiness.com, by telephone or WhatsApp on +971 58 533 1524, or by post at Emarat Atrium Building, Sheikh Zayed Rd - Al Wasl - Dubai, UAE.